IT support in Durban and KwaZulu-Natal
IT support in Durban, from a team that can come to you
Lelotech Integrated Solutions supports small and mid-sized businesses in Durban and across KwaZulu-Natal. You get a technician who knows your environment, remote help for the everyday issues, and an onsite visit when the problem is physical — plus security handled as part of support rather than an afterthought.
What local IT support looks like
Help desk for your team
Day-to-day problems handled by a technician who knows your setup: laptops that won't boot, printers, email issues, password and access requests, and new-user onboarding.
Onsite visits in Durban and KZN
When something cannot be fixed remotely — a switch, router, cabling, or a machine that will not come back online — we come to your premises across Durban and KwaZulu-Natal.
Security built into support
Endpoint protection, multi-factor authentication, patching, and monitored backups are part of how we support you, not a separate project after an incident.
Remote support in South Africa and worldwide
Branch offices and remote staff outside KZN — and outside South Africa — get the same support remotely, so a distributed or international team is handled by one provider.
What we look after
- Windows and macOS workstations, laptops, and printers
- Microsoft 365 and Google Workspace administration, mailboxes, and licensing
- Networks: routers, switches, Wi-Fi coverage, fibre and LTE failover
- Servers, NAS storage, and virtual machines
- Backups with tested restores, so a failed drive or ransomware is recoverable
- New office setups, relocations, and staff on/offboarding
Support can run as a flat monthly plan or on a per-request basis. If you are not sure which fits, we start with an assessment of your devices, network, cloud accounts, and backups and tell you plainly what needs attention first. See how monthly managed IT plans work.
Areas we cover onsite
Onsite support is available across the greater Durban area and KwaZulu-Natal, including:
Outside KZN or outside South Africa? Remote support covers the rest of the country and international clients, and we can arrange onsite work where needed.
Why businesses trust Lelotech
We combine fast response times, certified engineers, and 12 years of experience supporting government, organs of state, and private companies across South Africa.
2-hour response
Contracted clients get a same-day response within two hours. Critical issues are escalated immediately.
12 years in business
More than a decade of supporting government, organs of state, and private companies across South Africa.
Security-first support
Backups, patching, multi-factor authentication and endpoint protection are built into standard support.
Durban, KZN, nationwide and global
Onsite support in Durban and KwaZulu-Natal. Remote support for offices and staff anywhere in South Africa, and for clients based abroad.
Public and private sector
We support government departments, organs of state, and private businesses with the same service standard.
Certified team
Certifications include Microsoft, CEH, Cisco, Sophos, Mimecast, and Project Management.
Frequently asked questions
- What are your opening hours?
- We are contactable 24 hours a day, seven days a week, including public holidays, on 082 087 6454 or admin@lelotech.tech.
- How fast do you respond to support requests?
- We commit to a 2-hour response time for contracted clients. Critical failures are escalated immediately and we start working on them as soon as we are notified.
- What areas do you cover for onsite IT support?
- Onsite support is available across Durban and KwaZulu-Natal, including Durban CBD, Umhlanga, Ballito, Westville, Pinetown, Hillcrest, Amanzimtoti, and Pietermaritzburg. Remote support covers the rest of South Africa, and we also support clients and remote staff based internationally.
- How are support requests handled?
- You can phone us on 082 087 6454, email admin@lelotech.tech, or submit an enquiry through the contact form. We triage the issue, attempt a secure remote fix first, and dispatch a technician onsite when the problem is physical. Every request is logged and tracked until it is resolved.
- Do you support government and organs of state?
- Yes. We have experience supporting government, organs of state, and private companies with aligned compliance, security, and documentation requirements.
- Is cybersecurity included in your IT support?
- Yes. Endpoint protection, email security, patching, multi-factor authentication, and monitored backups are part of how we support you, not separate projects after an incident.
- Can you support offices outside KwaZulu-Natal?
- Absolutely. Remote support covers all of South Africa and clients based internationally. For offices outside KZN we handle most issues remotely and can arrange onsite work through our network when needed; for clients abroad we agree support hours that overlap your working day.
Hours and contact details
Lelotech Integrated Solutions is reachable 24 hours a day, seven days a week. Onsite work is arranged across Durban and KwaZulu-Natal; remote support runs nationwide and internationally.
- Opening hours
- Monday to Sunday, 24 hours. Public holidays included.
- Service area
- Onsite in Durban and KwaZulu-Natal. Remote across South Africa and worldwide.
- Phone
- 082 087 6454
- admin@lelotech.tech
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Need IT support in Durban today?
Tell us what is broken and how many people it affects. We will tell you what it takes to fix it and what it would cost to keep it from happening again.
Worried about security specifically? See our cyber security services or work through the POPIA security readiness checklist.